xe66c Terms and Conditions

xe66c operates a safe and reliable online gaming platform for players in Bangladesh. The following terms and conditions ("Terms") apply to the xe66c website, its mobile version, and all of its services. These terms may be updated from time to time. The latest version will always be available on this page.

1.1 Age Requirement

To create an account on xe66c, you must be at least 21 years old. We may request a National ID card or passport to verify your age. Accounts found to belong to minors will be closed at any time and their balance will be forfeited.

1.2 One Account Per Person

Each individual may hold only one account. If multiple accounts are found belonging to the same person, all accounts will be permanently closed and all bonuses will be cancelled. Members of the same family or household may hold separate accounts, but identity verification is mandatory for each.

1.3 Accurate Information at Registration

You must provide accurate, complete, and up-to-date information at the time of registration. xe66c reserves the right to close accounts where false information has been provided. If any of your details change, notify xe66c support immediately.

• Full Name: Your name must match your National ID card exactly.
• Date of Birth: Your actual date of birth must be provided.
• Phone Number: An active Bangladeshi mobile number is required.
• Email Address: A valid and active email address must be provided.
• Password: Use a strong password and do not share it with anyone.

xe66c follows KYC (Know Your Customer) procedures to prevent money laundering and ensure a safe gaming environment. Identity verification may be carried out at any time, particularly before large withdrawals.

2.1 Required Documents

• Government-Issued ID: National ID card (NID), passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or official government letter (issued within the last three months).
• Proof of Payment Method: Confirmation of ownership of the mobile banking or bank account used.

2.2 Verification Process

After documents are submitted, xe66c will generally complete verification within business days. Withdrawals may be temporarily suspended while verification is in progress. If documents are unclear or incomplete, you will be asked to resubmit them.

xe66c offers a range of bonuses and promotional offers to its registered players. Each bonus has its own terms and conditions that must be met. Attempting to withdraw before meeting bonus wagering requirements will result in the bonus being cancelled.

3.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times the total amount (deposit plus bonus combined).

3.2 General Bonus Terms

• Each promotion can only be claimed once.
• Bonus funds cannot be withdrawn as cash until the wagering requirement has been met.
• Some games do not contribute to bonus wagering, or contribute at a reduced rate.
• Bonuses not used within the specified time limit will expire.
• If bonus abuse or fraudulent activity is detected, the account will be closed.
• Separate terms and conditions apply to VIP cashback bonuses.

3.3 VIP Program

Players advance through xe66c's five-tier VIP program based on their activity. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

Decisions regarding VIP tier changes are at the sole discretion of xe66c.

4.1 Accepted Payment Methods

xe66c currently supports Bangladesh's popular mobile banking and banking options: bKash, Nagad, Rocket, and bank transfer. You may only use payment accounts registered in your own name.

4.2 Deposit Limits and Timing

• Minimum Deposit: ৳500 (for each method).
• Deposit Processing: Deposits made via mobile banking are generally credited instantly.
• Bank transfers may take slightly longer.
• If a deposit does not arrive, please contact us via live chat.

4.3 Withdrawal Limits and Timing

• Minimum Withdrawal: ৳800 (for each method).
• Withdrawal Processing Time: Processing is generally completed within 15 minutes to 2 hours.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be declined if bonus wagering requirements have not been met.

4.4 Currency

xe66c processes all transactions in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.

xe66c offers a variety of online games, including slot games, live casino games, fishing games, sports betting, and more. Each game is governed by the rules of its respective game provider.

5.1 Fair Play Policy

• All game software complies with fair play principles and every outcome is determined by a Random Number Generator (RNG).
• Game outcomes cannot be artificially influenced in anyone's favour.
• Each game outcome is independent and does not depend on previous results.

5.2 Technical Errors

Any winnings displayed incorrectly due to a technical error or software bug will be considered void. In such cases, xe66c's decision will be final. If a game closes automatically due to a lost internet connection, the result will be valid provided the bet was recorded in the system.

5.3 Prohibited Gaming Practices

• Using bots or automated software to play games is prohibited.
• Using multiple accounts to take advantage of bonuses is prohibited.
• Attempting to exploit errors or vulnerabilities in casino games is prohibited.
• Attempting to interfere with the systems of any game provider is strictly prohibited.

All users on the xe66c platform must behave in a respectful and lawful manner. Disrespectful or threatening behaviour toward other players or xe66c staff will not be tolerated.

6.1 Prohibited Activities

• Any form of fraudulent activity on the platform.
• Using the platform for money laundering or illegal financing.
• Misuse of the live chat or support system.
• Attempting to hack or steal account information belonging to other players.
• Coordinating attacks against the platform.
• Submitting false or misleading complaints.

6.2 Live Chat Etiquette

xe66c's 24/7 live chat support is operated in Bengali. You must speak to support representatives in a respectful manner. Chat sessions may be ended if abusive or threatening language is used.

xe66c uses SSL encryption technology to keep your personal and financial information secure. Our servers are operated to the highest security standards.

7.1 Your Responsibilities

• Keep your login credentials (username and password) confidential.
• Do not allow anyone else to access your account.
• If you log in on a public or shared device, clear your browsing history afterwards.
• If you notice any suspicious activity on your account, notify support immediately.

7.2 Data Collection and Use

xe66c collects your personal information solely for the purposes of providing services, identity verification, fraud prevention, and meeting legal obligations. Your information is not sold to third parties. For more details, please read our Privacy Policy.

xe66c believes that gaming is a form of entertainment and should never be seen as a way to earn income. We take responsible gaming very seriously.

8.1 Self-Control Tools

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: An option to automatically take a break after losing a specified amount.
• Session Limit: A restriction on playing for more than a set amount of time each day.
• Self-Exclusion: The option to temporarily suspend your account for a set period of time.

9.1 Account Closure by xe66c

xe66c may suspend or permanently close an account at any time without notice in the following circumstances:

• Violation of any part of these terms and conditions.
• Use of a false identity or forged documents.
• Detection of bonus abuse or fraudulent activity.
• Operating multiple accounts.
• Suspicion of money laundering.
• Failure to verify age.

9.2 Account Closure by the User

You may request to close your account at any time via live chat. Before the account is closed, any pending bets will be settled and any applicable balance will be returned.

The services of the xe66c platform are provided "as is". xe66c is not liable for the following:

• Game interruptions caused by your internet disconnection.
• Issues caused by your device's hardware or software.
• Server issues on the part of third-party game providers.
• Losses resulting from sharing your account information with others.
• Service disruptions due to unforeseen or uncontrollable circumstances (Force Majeure).

If a dispute arises, please contact xe66c support first. We take all complaints seriously and will try to resolve them as quickly as possible.

11.1 Complaint Submission Process

• First Step: Contact support directly via live chat.
• Second Step: If the issue is not resolved via live chat, write to [email protected] with full details.
• Required Information: Account ID, transaction ID, date, and a description of the issue.

11.2 Disputes Regarding Game Results

In the case of a dispute over game results, server logs will be considered the final evidence. Only results recorded in the server log are accepted; screenshots or personal claims are not.

xe66c reserves the right to change, amend, or update these rules and terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication.

12.1 Notice of Changes

• For significant changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes constitutes agreement to the new terms.
• If you do not agree with the terms, you may request to close your account.

12.2 Severability

If any part of these terms and conditions is deemed invalid by a court, the remaining parts will remain fully in effect.